In fact, even a simple icebreaker - common for videoconferencing settings -can be a pathway for uninentionally reinforcing dominant social norms and identities. “For example, when the virtual background of a Zoom meeting attendee has pictures of his or her wedding, it unintentionally reinforces the idea that marriage is most fitting between opposite sexes.” “Unconscious bias can intersect with language, symbolism and nonverbal cues that reinforce normative social identities with respect to gender, race, sexual preference and socioeconomic status,” Bonomi said. These can be related to gender, race, ethnicity, sexual orientation, etcetera. While employees use videoconferencing now more than ever, there’s an issue happening beneath the surface with platforms like Zoom, Teams and Skype beyond stress and mental health that’s affecting its users.Īmy Bonomi, a social science researcher from Michigan State University, and Nelia Viveiros from University of Colorado, said that these platforms are a ripe setting for unconscious bias - or, attitudes towards people or associated stereotypes with them without our conscious knowledge.
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